Dave Bunker, 49, has been widely applauded after being seen assisting the woman with her shopping as she made her way home in Skegness.
The elderly lady had been looking for a bus stop but got lost and was faced with a long walk home.
The image, taken by Inspector Colin Haigh, was posted on Twitter and it quickly spread, with more than 20,000 people viewing and sharing it around the world.
Community Policing at its best, @PCSO_Bunker helping a lady who's lost her way and can't find the bus stop pic.twitter.com/O5OT0dqZWZ
— Colin Haigh (@CoastInspector) February 20, 2017
He added: ‘Policing is not just crime fighting and we spend a lot of time protecting the most vulnerable.
‘Actions like this are performed by officers every day in Lincolnshire and the rest of the country, they just aren’t captured very often.’
But PCSO Bunker has remained modest about his act of kindness.
He said: ‘A lot of PCSOs do this sort of thing every day, all over the country.
‘It’s our bread and butter work.’
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