Wednesday, 25 January 2017

HSBC To Shut Its 62 Branches

HSBC

The closures could mean up to 180 jobs will be lost, as fewer customers use branches.

Older people and more vulnerable people witout access to the internet rely on branches for access to vital services.

The bank said more than 90 per cent of interactions with customers are now through our digital channels – up from 80 per cent last year.

Francesca McDonagh, HSBC Head of Retail Banking and Wealth Management for UK and Europe, said: “The way our customers bank with us is changing.

"More customers are using mobile and internet banking than ever before, innovation such as Touch and Voice ID has proved extremely popular, and fewer people are using branches.

“The decision to close these branches ensures a more sustainable branch network for the future as we continue to invest in our digital platforms and our people.

"We will have fewer but better branches, with more empowered front line colleagues using a greater range of technology to support all our customers' needs."

Antonio Simoes, chief executive of HSBC Bank plc, said: “This marks the end of our branch restructuring programme. We now feel we have the right branch network that complements the other ways in which customers now choose to interact with us. We will continue to invest for the benefit of our customers as we build HSBC UK, a better bank for our people and customers.”

The following branches are set to be closed:

*ALFRETON *HORNCASTLE *ALNWICK
*KESWICK *AMMANFORD *KIDLINGTON
*BALSALL COMMON *KIRKBYMOORSIDE
*BEDWORTH *KNIGHTON *BLACKPOOL, BIRLEY STREET
*LEYBURN *BLETCHLEY *LLANRWST
*BRIGG *LUDLOW *BRISTOL COLLEGE GREEN
*MAESTEG *BROMPTON ROAD *MANCHESTER UNIVERSITY
*CARDIFF, CHURCHILL WAY *MARLBOROUGH
*CARLISLE, KINGSTOWN ROAD *MIDSOMER NORTON
*CARTERTON *NARBERTH *CASTLE BROMWICH *NEWQUAY
*CASTLE DONINGTON *REDRUTH *CHASE TERRACE
*RICKMANSWORTH *CHESHAM *SHAFTESBURY AVENUE
*CHIPPING NORTON *STOKESLEY 8COBHAM
*SWINTON *CONSETT *SYSTON
*COSHAM *TEAM VALLEY *EASINGWOLD
*THORNE *FERNDOWN *TOTTON
*FINCHLEY CHURCH END *WARMINSTER
*FISHGUARD *WARWICK *GERRARDS CROSS
*WATH UPON DEARNE *HASLEMERE *WEMBLEY PARK
*HEDON *WEST BYFLEET *HEMSWORTH
*WILLENHALL *HOLYHEAD *WOOD GREEN
*HOLYWELL *WORLE

Ms McDonagh added: “Our priority now is to work with our colleagues, our customers and the communities impacted by today’s announcement. We are contacting customers to explain the decision and help them with alternative ways to bank with us.

"We will offer customers individual sessions to help explain their options or provide help in setting up telephone, mobile or internet banking."


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