Wednesday, 30 November 2016

Brits Could Change Their Mobile Contract At Any Time

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Millions of Brits could soon win the power to ditch their mobile phone contract mid-way, if the signal is below standard, under new plans being outlined by MPs.

Tory politician Grant Shapps is proposing a 'phone freedom' plan to allow people to move suppliers if they are 'consistently unable' to get signal at home or at work.

Under the idea, Brits would be able to switch provider without a penalty – and take their handset with them if their supplier isn't delivering adequate coverage.

Shapps, MP for Welwyn Hatfield, added an amendment to the Digital Economy Bill to be read out in Parliament this week, which would allow customers the freedom to move before their time is up.

The report comes as a National Debtline investigation reveals almost half a million young people regularly struggle to pay their mobile phone bills or top-up credit.

The charity found mobile phone costs are causing huge problems for a "significant minority" of 18- to 24-year-olds, with some missing payments and borrowing to pay their bills - with only 1 in 10 claiming they get 'good' value for money.


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